Frequently Asked Questions

What’s a Täg exactly?

Is it free?

I’ve lost something with a Täg on it. How do I get it back?

I’ve lost something without a Täg on it. How do I get it back?

What about anonymity and data security?

When will I get the Tägs I bought in the shop?

What does handling and shipping cost?

If you have a question which is not answered here, please do not hesitate to ask us.

What’s a Täg exactly?

A Täg consists of a Täg name (a unique combination of characters and numbers you choose freely) and our website URL www.return-to.me. These enable a finder to contact you.

Is it free?

Getting your personal return-to.me Täg name and using the contact service is free of charge. Täg any of your belongings as you please, no limitations there.
return-to.me finances its services through selling individualised high-quality Tägs in the shop.

I’ve lost something with a Täg on it. How do I get it back?

Through return-to.me the finder of your Täg can contact you, i.e. get in touch with you while you stay anonymous. You will get a notification from return-to.me containing the finder’s message. You can then arrange with the finder directly to retrieve your property. Remember to meet in public areas only or use a courier service.

I’ve lost something without a Täg on it. How do I get it back?

Well ...

What about anonymity and data security?

When you create your personal Täg make sure to choose a Täg name which does not identify you by itself (do not use your real name or phone number or e-mail). This way your Täg keeps you anonymous and you can choose deliberately to whom to reveal your identity.
To register with return-to.me only your e-mail address is required.
To enable us to recover your Täg account in case you lose your primary e-mail address and to make ordering Tägs in the shop more convenient we recommend to add information to your personal profile under My Täg .
Of course, we will guard your personal data like gold and never share it with others.

When will I get the Tägs I bought in the shop?

After we receive your order your Tägs will be individually manufactured for you. This will take no more than one week. Please allow another 2–6 days for handling and shipping, depending on where you are located.

What does handling and shipping cost?

Handling and worldwide shipping amount to 4.95 EUR. Regardless of your order.
We ship via priority airmail in a secure shipping bag.

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